Contact Us

Happy to help you!
We are here to address all your questions or concerns and support you every step of the way. Contact us at the below mentioned details and our team will reach out to you in the next 24 hrs. 
Sales
Need help with signing up or need more info on our app? Write to sales@zelio.com and we will be happy to help.
Support
For any issues with troubleshooting or technical questions, reach out to our support team 24/7. Write to support@zelio.com and we will contact you soon.
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Frequently asked question

Do you offer discounts through-out the year?

We are currently running our pre-launch offer and you will get great discounts. Sign up for Zelio to receive the offer. We plan to run offers and contests throughout the year so you can look out for them as well.

What are credits?

You will get some free credits with your Zelio account, which can be used to apply to projects open for the public. You can buy more credits as and when needed. Credits do not expire and will always stay with your account.

As a freelancer do I need to pay to use Zelio?

We have Zelio Personal for individuals, freelancers, and small teams. You can start to use that and as you grow you can upgrade your license with us.

What are In-app project purchases?

Will I be automatically charged when my trial is over?

Will I be automatically charged when my trial is over?

We are not asking for a credit card upfront, so you can be assured that you will not be charged anything. Only your access to the app will be revoked when the trial is over. If you want to continue after your trial, you need to put in your payment details.

Can my trial period be extended?

Yes of course. Contact support@zelio.com and we would be happy to give you some more time. 

Is there a minimum contract period?

You can apply to any open projects or requirements posted by a company or an agency using credits from your account. These are called in-app purchases in our taxonomy.

Are my credits used every time I apply to an open project?

Credits will be initially deducted when you apply to a project but if you do not get any response from the agency that posted the project in the next 7 days, your credits will be refunded back.